ISO 9001

ISO9001 is a quality management system standard that outlines the business philosophies and practices often necessary to deliver long-term, sustained  quality improvement to an organization.  The ISO9001 standard covers several key areas, including (but not limited to) Customer Focus, Leadership, Continual Improvement, and the Factual Approach to Decision Making.

ISO stands for the International Standards Organization.   See iso.org for more information.

 

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